Antalis Packaging advises businesses Make their Packages to be Returnable this Xmas

As online shopping is evolving, there is a trend that people are overbuying and making excessive returns. There is very little doubt that the business of this age is up to par in terms of the processes and technology behind internet e-commerce, track record concerning stock, inventory, and delivery of products and services. These businesses not only have to maintain their credit in terms of customer service, but they also need to be ready to deal with the extra pressure that will be placed on their resources due to the return of commodities once they are bought.

According to the previous study, the cost of the return to businesses amounts to 80 billion US dollars in the UK alone. This figure is expected to increase in 2017. This study also suggests that the return in the US market will be much greater.

It is quite advisable that the packaging industry ensure that the associated business is well prepared in terms of enabling their product packaging to resist the inconveniences caused by heavy returns.

The packaging technologist and other experts state that consumer behavior in the online market is hectic. As usual, their consumers heavily overbuy the products, as “try before you buy.”  As a result, the reverse supply chain is taking a toll as the packaging changes several hands before it is ready for resale.

The businesses need to rethink and plan ahead, and need to rethink the return behavior of the customers to provide a better customer experience without exhausting their resources.  

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